Privacy

At Grow Sprig, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us when you visit and use our website.

1. Information We Collect

When you visit Growsprig.com or make a purchase, we collect various types of information to enhance your shopping experience:

• Personal Information: This includes your name, email address, billing and shipping address, and payment information when you place an order.

• Transactional Information: Details of the products you purchase, order history, and payment data (processed through third-party payment processors like PayPal or Stripe).

• Website Interaction Information: This includes data such as IP addresses, browser types, device types, location information, and browsing behavior on our site, gathered through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing and Fulfillment: To process and fulfill your orders, manage payments, and provide customer service.

• Customer Communication: To send you order updates, promotional offers (with your consent), newsletters, and any necessary communications regarding your account or orders.

• Website Improvement: To improve our website's functionality, products, and services, ensuring a seamless experience.

• Legal Compliance: To comply with applicable laws, resolve disputes, and enforce our Terms and Conditions.

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal data:

• Secure Transactions: We use SSL encryption technology to ensure that your personal and payment information is transmitted securely.

• Data Storage: We store personal information in secure, encrypted systems. Access to sensitive data is restricted to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purpose of fulfilling orders and providing services (e.g., payment processors, shipping carriers). These third parties are obligated to protect your information and use it only as necessary to perform their services for us.

In certain situations, we may also disclose your information if required by law, such as in response to a subpoena or legal process, or to protect our rights or the safety of others.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: If your personal information is incorrect or incomplete, you may request it to be corrected.

• Deletion: You may request the deletion of your personal data under certain conditions.

• Opt-Out: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at customersupport@growsprig.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to enhance your browsing experience and gather information about how our website is used. Cookies help us remember your preferences, analyze site traffic, and personalize your shopping experience.

You can control cookie settings through your browser, but disabling cookies may affect the functionality of the website.

7. Third-Party Links

Our website may contain links to third-party sites, such as payment processors, social media platforms, and advertising partners. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us at:

Email: customersupport@growsprig.com

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By using Growsprig.com and providing your personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.